Thread summaries on the record
Long email threads synced to an account are condensed to their essentials: where things stand, who owes whom what.
Email Triage · on the Vertiqa OS
Coming soon
Open your inbox to answers, not archaeology.
Vertiqa's Email Triage agent will summarize long threads on your accounts, surface the ones that need action, and extract commitments into tasks — before you read a word.
The problem it removes
The morning inbox is a wall of threads. Somewhere in it is a customer about to churn and a deal waiting on an answer — buried under newsletters and CCs.
What it will do
The working definition we are building against — if it misses how your business runs, tell us before we ship it.
Action-needed surfacing
Threads containing a question, a commitment, or an escalation are flagged and ranked, so the inbox starts with what matters.
Commitments become tasks
"I'll get you that quote by Friday" in an email becomes a proposed task with a Friday deadline — caught by the system, not by luck.
The spine of every Vertiqa agent
Every agent runs inside the same system of record — bounded by what it remembers, what it is allowed to do, and what gets written down.
Memory
Works from your real history
Email Triage will read the same governed timeline as every Vertiqa agent — your calls, notes, deals, and documents — instead of starting from a blank prompt.
Approval
You stay the decision-maker
Anything this agent drafts or proposes waits in your approval queue. It prepares the work; a human ships it.
Audit
Every run written down
Each run, artifact, and approval lands in the immutable audit log — so you can always answer what the agent did, when, and on whose say-so.
What this agent will not do
- Never replies to an email — drafting and sending remain separate, approved steps.
- Only reads mailboxes you have explicitly connected.
Built for
Frequently asked
Is the Email Triage agent available today?
Not yet — Email Triage is in development on the Vertiqa OS. This page describes what it will do so you can tell us whether it fits how you work. Four agents are live today; see the full roster on the Agents page.
Will it act without my approval?
No. Like every agent on the Vertiqa OS, anything that leaves your organization or changes your records goes through a human approval gate. The agent prepares; you decide.
Where does it get its information?
From the same governed system of record as your team: your CRM, timeline, and documents — plus cited public sources where research is involved. It never gets raw database access, and every action is audit-logged.
How do I get it when it ships?
Talk to us. Early-access customers help shape the agent and get it first — and if this page misses something about how your business works, that feedback is exactly what we want before we build.
Want the Email Triage agent first?
Early-access customers shape what we build. Tell us how this should work in your business — and get it before anyone else.
Trusted by
