Terms & Conditions

Terms and Conditions

Last Updated: February 8, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Vertiqa application, website, and related services (collectively, the “Service”), operated by Vertiqa, Inc. (“Vertiqa,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

Vertiqa provides an operations and follow-through system designed to help relationship-driven businesses capture activity, manage workflows, and reduce missed follow-ups. Vertiqa is not a replacement for professional judgment, legal advice, financial advice, or human decision-making.

You are responsible for how you use the Service and for all outcomes resulting from that use.

2. Eligibility and Accounts

You must be at least 18 years old to use the Service.

You are responsible for:

  • maintaining the confidentiality of your login credentials,
  • all activity that occurs under your account or organization, and
  • ensuring that your use complies with applicable laws and regulations.

You may not use the Service for unlawful, fraudulent, or abusive purposes.

3. Subscriptions, Fees, and Billing

Certain features require a paid subscription.

  • Fees are billed in advance on a recurring basis unless otherwise stated.
  • All fees are non-refundable except as required by law.
  • We may change pricing or plans with reasonable advance notice.

Failure to pay may result in suspension or termination of access.

4. Data and Content

Your Data

You retain ownership of all data, content, and materials you submit to the Service (“Customer Data”).

By using the Service, you grant Vertiqa a limited license to store, process, and display Customer Data solely to operate and improve the Service.

Responsibility

You represent that you have all necessary rights and permissions to submit Customer Data and to allow Vertiqa to process it.

Vertiqa is not responsible for the accuracy, legality, or completeness of Customer Data.

5. Third-Party Services

The Service may integrate with or rely on third-party providers (such as messaging, telephony, calendar, or AI services).

Vertiqa is not responsible for:

  • third-party outages or failures,
  • third-party terms, policies, or pricing, or
  • actions taken by third-party providers.

Your use of third-party services is governed by their respective terms.

6. Acceptable Use

You agree not to:

  • interfere with or disrupt the Service,
  • reverse engineer or attempt to extract source code,
  • access the Service without authorization,
  • use the Service to harass, spam, or deceive others, or
  • use the Service in violation of applicable law.

We may suspend or terminate access for violations of this section.

7. Availability and Changes

We strive for reliability, but the Service is provided “as is” and “as available.”

We may:

  • modify or discontinue features,
  • update the Service,
  • perform maintenance that temporarily limits access.

We are not liable for downtime or service interruptions.

8. Disclaimer of Warranties

To the maximum extent permitted by law, Vertiqa disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Service will be error-free, uninterrupted, or that it will meet your specific needs.

9. Limitation of Liability

To the maximum extent permitted by law, Vertiqa shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits, lost data, or business interruption.

Vertiqa's total liability for any claim arising out of or relating to the Service shall not exceed the amount paid by you to Vertiqa in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify and hold harmless Vertiqa and its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses arising from:

  • your use of the Service,
  • your violation of these Terms, or
  • your violation of applicable law or third-party rights.

11. Termination

You may stop using the Service at any time.

We may suspend or terminate access if you violate these Terms or if continued operation poses legal or security risk.

Upon termination, your right to access the Service ends. Certain provisions (including liability, indemnification, and governing law) survive termination.

12. Governing Law and Venue

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you consent to their jurisdiction.

13. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with an updated “Last Updated” date.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Contact Information

If you have questions about these Terms, contact us at:

Email: support@vertiqa.io

Company: Vertiqa, Inc.