Structured summaries, not transcripts
What was discussed, what was decided, what was promised, and what needs follow-up — in a form you can scan in thirty seconds.
Call Summarizer · on the Vertiqa OS
Coming soon
Every call remembered. Nothing re-listened.
Vertiqa's Call Summarizer will condense any call recording or voice note into a structured summary on the timeline — decisions, commitments, and follow-ups included.
The problem it removes
Calls hold the truth of the relationship, and today that truth evaporates on hang-up. Recordings exist, but nobody re-listens to a 40-minute call to find one commitment.
What it will do
The working definition we are building against — if it misses how your business runs, tell us before we ship it.
Filed where it belongs
Summaries attach to the right contact and account on the timeline automatically, becoming part of the memory every other agent draws on.
Flags what needs action
Commitments detected in the call are highlighted and can flow into Post-Meeting Actions, so a promise made on the phone becomes a task on the board.
Builds on the shipped Voice Agent, which already stores a reviewable transcript for every inbound call it answers.
The spine of every Vertiqa agent
Every agent runs inside the same system of record — bounded by what it remembers, what it is allowed to do, and what gets written down.
Memory
Works from your real history
Call Summarizer will read the same governed timeline as every Vertiqa agent — your calls, notes, deals, and documents — instead of starting from a blank prompt.
Approval
You stay the decision-maker
Anything this agent drafts or proposes waits in your approval queue. It prepares the work; a human ships it.
Audit
Every run written down
Each run, artifact, and approval lands in the immutable audit log — so you can always answer what the agent did, when, and on whose say-so.
What this agent will not do
- Only processes calls you choose to record, consistent with your consent and recording policies.
- Never acts on a call — summaries inform; any resulting action goes through approval.
Built for
Frequently asked
Is the Call Summarizer agent available today?
Builds on the shipped Voice Agent, which already stores a reviewable transcript for every inbound call it answers.
Will it act without my approval?
No. Like every agent on the Vertiqa OS, anything that leaves your organization or changes your records goes through a human approval gate. The agent prepares; you decide.
Where does it get its information?
From the same governed system of record as your team: your CRM, timeline, and documents — plus cited public sources where research is involved. It never gets raw database access, and every action is audit-logged.
How do I get it when it ships?
Talk to us. Early-access customers help shape the agent and get it first — and if this page misses something about how your business works, that feedback is exactly what we want before we build.
Want the Call Summarizer agent first?
Early-access customers shape what we build. Tell us how this should work in your business — and get it before anyone else.
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