Calendar settings

The Calendar Connections page links Vertiqa to your real calendar so booking links don't offer slots when you're already busy, and so new bookings land on the calendar you actually use.

You can connect Google Calendar, Microsoft 365 / Outlook Calendar, Zoho Calendar, and Apple iCloud Calendar. Each connection is yours — connections are per user, not shared across the team. You can connect more than one calendar (use + Add account to add another), and mix providers.

Connecting a calendar

Google, Microsoft 365 / Outlook, or Zoho:

1. Click Connect Google Calendar, Connect Microsoft 365 / Outlook, or Connect Zoho Calendar.
2. Sign in to the provider and approve access. You're returned to Vertiqa and the calendar starts syncing.

For Microsoft 365 / Outlook, two limits are worth knowing before you start:

• Use your work or school Microsoft account. Personal Microsoft accounts (a personal @outlook.com or @hotmail.com sign-in) can't be connected.
• You can connect one Microsoft account per user. Vertiqa reads the default calendar on that account — there's no per-calendar picker like Apple's.

Apple iCloud: Apple doesn't use a sign-in pop-up. Instead you supply an app-specific password:

1. Click Connect Apple iCloud Calendar.
2. In the dialog, enter your primary Apple ID (not an alias) and an app-specific password — not your Apple Account password. Don't have one? The dialog links you to appleid.apple.com → Sign-In and Security → App-Specific Passwords to generate one.
3. Click Connect. Vertiqa reaches iCloud, then shows Choose calendars to check — pick which of your iCloud calendars should count toward conflict checking. Subscribed and holiday calendars are off by default; turn any on to include them. Click Done.

To add more accounts later, use + Add account under a provider, or the Add another calendar card.

Each connection card shows its sync status (Connected, Syncing…, Synced, Sync failed, Auth failed, Reconnect needed, or Disconnected), when it last synced, and how many busy slots were pulled in.

What you can configure

• Check for conflicts — a per-calendar toggle. When on, booking links won't offer a slot that clashes with an event on that calendar. The calendar that receives bookings is always checked and can't be turned off. If you switch every calendar off, booking slots stop accounting for your existing events — Vertiqa warns you when that happens.
• Add bookings here — pick the one calendar that receives new bookings. Only one calendar can be the write target at a time. You can also choose No write-target calendar, which means new bookings are recorded in Vertiqa but not pushed to any external calendar automatically. Setting a write target locks conflict-checking on for that calendar.

Two-way sync

Every connected calendar is two-way — Google, Microsoft 365 / Outlook, Zoho, and Apple iCloud all behave the same way:

• Bookings and meetings created in Vertiqa are written to your write-target calendar, and reschedules and cancellations follow.
• Edits you make on the calendar itself (moving or cancelling a meeting that Vertiqa created) sync back into Vertiqa.

How invitations reach your attendee

This is the one place providers differ in a way your attendee sees.

When your write-target is Microsoft 365 / Outlook, the meeting is created on your Outlook calendar and Outlook sends the invitation itself — the attendee gets a normal Outlook invite from you, and can accept or decline it in their own calendar. Vertiqa's confirmation email still arrives, but it doesn't carry a separate invite.ics attachment, because that would land as a second, competing invite.

For Google, Zoho, and Apple iCloud, Vertiqa's own emails carry the invite.ics attachment — that's how the invitation reaches the attendee for those providers.

For Apple iCloud, Add bookings here appears only once a connection has at least one calendar Vertiqa is allowed to write to. If your iCloud account only exposes read-only calendars, that connection stays busy-blocking-only and the card notes "Adding bookings here isn't supported yet for this calendar."

When a connection breaks

If a connection's access expires or is revoked, a "Calendar connection needs attention" banner appears (on both this page and the booking links page) warning that your availability may be stale. Click Reconnect to re-authorize. Until you do, that calendar stops contributing free/busy and bookings won't be written to it.

• Google / Zoho / Microsoft 365 / Outlook reconnect by signing in to the provider again.
• Apple iCloud reconnects by re-entering your Apple ID and a new app-specific password — revoking a password in your Apple account is what shows the Reconnect needed status here. There's no sign-in pop-up for Apple; Reconnect reopens the credential dialog.

Microsoft 365 / Outlook has two variations worth recognizing:

• "Calendar connection needs admin approval." Your organization's Microsoft administrator has to approve Vertiqa's access before the calendar can reconnect. Reconnecting on your own won't clear this until they do — forward the request to whoever administers your Microsoft tenant.
• Reconnect with the same Microsoft account you started with. A connection is bound to the account that created it. If you pick a different account at the Microsoft sign-in screen, Vertiqa rejects the reconnect rather than silently repointing your availability at someone else's calendar. To move to a different account, disconnect first, then connect the new one.

Zoho: if you connected Zoho before free/busy worked correctly, you may need to Reconnect once so Vertiqa can read your calendar's free/busy. Reconnecting grants the additional access it needs without losing your settings.

Imported events

Events that already exist on a connected calendar are pulled into Vertiqa and appear on your meetings list marked External, so your whole schedule is visible in one place. Only you see the real titles of your imported events — teammates see them as "Busy". See Meetings overview for how to refresh these on demand.

Tips

• Connect the calendar you actually live in. A connected calendar that isn't your working one creates phantom availability.
• Keep Check for conflicts on for any calendar that holds real commitments — that's what makes booking links trustworthy.
• If booking links offer times you're actually busy, check that the right calendars have conflict-checking on and that none show Auth failed or Reconnect needed.
• For Apple, always use your primary Apple ID and an app-specific password. Your normal Apple Account password won't connect.

Related

• Availability settings
• Booking links
• Meetings overview