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AI provider

AI provider

Choose whether your organization's chat prompts are processed by Azure OpenAI or IBM watsonx; every change is audited.

Reviewed AdminVertiqa 1.75+

AI Provider sets which AI provider processes your organization's chat prompts: Azure OpenAI or IBM watsonx. Without a setting, your organization uses Azure OpenAI. Open Settings → AI Provider (route /settings/ai-provider). Only Owners and Admins can use this page.

The AI Provider page: Current provider Azure OpenAI marked Inherited, meaning no explicit setting, the Provider picker set to Azure OpenAI, and Save.
Inherited means your organization is on the default.

What's on the page

  • Current provider is the provider in use, marked Inherited (the default) or Explicit (set by your organization).
  • Provider is where you choose a different one. Select Save to apply it. Saving the current provider makes it an explicit setting.

Switch to IBM watsonx

The Provider picker set to IBM watsonx, an Eval run id box, and a notice saying Pending change, not yet saved, explaining that IBM becomes a processor for chat prompts, that embeddings and speech-to-text don't change, and that IBM's data-processing agreement position is not yet verified.
Read the processing notice before you save.
  1. Choose IBM watsonx.
  2. Enter the Eval run id: the ID of a passing evaluation run measured on watsonx. The switch is rejected without a valid one.
  3. Read the notice. It explains that prompts and replies would be processed by IBM instead of Microsoft, and that IBM's data-processing agreement isn't verified yet, so regulated data shouldn't go through it.
  4. Select Save. If the switch is rejected, the page says why and your organization stays on its current provider.

The setting covers chat only. Search embeddings and speech-to-text stay on their own providers. Every change is written to the compliance audit log.