Expected vs. actual cadence
Set the touch cadence each tier of client should get; the agent tracks the gap between that promise and reality across the whole book.
Relationship Decay Watch · on the Vertiqa OS
Coming soon
No client goes six months without hearing from you — unless you chose that.
Vertiqa's Relationship Decay Watch will compare actual touchpoints against the cadence each client deserves and queue re-engagement plans for the ones going cold.
The problem it removes
Every book of business has clients quietly aging out — no complaint, no event, just eighteen months of silence. Each one is a renewal at risk and a referral you never got.
What it will do
The working definition we are building against — if it misses how your business runs, tell us before we ship it.
Worst-first queue
Cold relationships surface ranked by value and staleness, so re-engagement effort goes where it protects the most revenue.
A re-engagement draft, ready
Each surfaced client comes with a drafted, personalized re-opening touch — referencing real history, not "just checking in."
The spine of every Vertiqa agent
Every agent runs inside the same system of record — bounded by what it remembers, what it is allowed to do, and what gets written down.
Memory
Works from your real history
Relationship Decay Watch will read the same governed timeline as every Vertiqa agent — your calls, notes, deals, and documents — instead of starting from a blank prompt.
Approval
You stay the decision-maker
Anything this agent drafts or proposes waits in your approval queue. It prepares the work; a human ships it.
Audit
Every run written down
Each run, artifact, and approval lands in the immutable audit log — so you can always answer what the agent did, when, and on whose say-so.
What this agent will not do
- Never sends a re-engagement message without approval of that specific draft.
- Respects clients marked as do-not-contact or deliberately dormant.
Built for
Frequently asked
Is the Relationship Decay Watch agent available today?
Not yet — Relationship Decay Watch is in development on the Vertiqa OS. This page describes what it will do so you can tell us whether it fits how you work. Four agents are live today; see the full roster on the Agents page.
Will it act without my approval?
No. Like every agent on the Vertiqa OS, anything that leaves your organization or changes your records goes through a human approval gate. The agent prepares; you decide.
Where does it get its information?
From the same governed system of record as your team: your CRM, timeline, and documents — plus cited public sources where research is involved. It never gets raw database access, and every action is audit-logged.
How do I get it when it ships?
Talk to us. Early-access customers help shape the agent and get it first — and if this page misses something about how your business works, that feedback is exactly what we want before we build.
Want the Relationship Decay Watch agent first?
Early-access customers shape what we build. Tell us how this should work in your business — and get it before anyone else.
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