Behavioral early warning
Declining engagement is measured against each client's own normal — slower replies, fewer touchpoints, meetings pushed — not a generic threshold.
Client Risk Signals · on the Vertiqa OS
Vertiqa's Client Risk Signals agent will watch engagement patterns — slower replies, cancelled meetings, shorter calls — and flag at-risk clients while there is time to act.
The problem it removes
Clients almost never announce they are leaving. They reply slower, cancel a meeting, go quiet — and the first unmistakable signal is the cancellation notice.
The working definition we are building against — if it misses how your business runs, tell us before we ship it.
Declining engagement is measured against each client's own normal — slower replies, fewer touchpoints, meetings pushed — not a generic threshold.
A flagged client comes with the pattern spelled out: "reply time tripled over 60 days; two meetings cancelled; no portal login since April."
Each flag pairs with a suggested intervention — a check-in call, a service review, an owner-level touch — as a task for the right person.
Every agent runs inside the same system of record — bounded by what it remembers, what it is allowed to do, and what gets written down.
Client Risk Signals will read the same governed timeline as every Vertiqa agent — your calls, notes, deals, and documents — instead of starting from a blank prompt.
Anything this agent drafts or proposes waits in your approval queue. It prepares the work; a human ships it.
Each run, artifact, and approval lands in the immutable audit log — so you can always answer what the agent did, when, and on whose say-so.
Built for
Early-access customers shape what we build. Tell us how this should work in your business — and get it before anyone else.
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