Decisions
Calls your company made, recorded with the reasoning behind them and who made them.
A decision record answers a question that gets asked months later: why did we do it that way, and who decided?
What a decision needs
Five fields are required, and the shape is deliberate:
- Title — the question that was settled, short enough to scan.
- Decision — what was actually chosen.
- Rationale — why. This is the field the record exists for. A decision without its reasoning is just a fact you'll re-argue later.
- Decided by — picked from your team, not typed.
- Decided at — when it was settled, which can be backdated to when the call was really made.
Description is optional, for context that isn't the reasoning itself.
Two statuses
- Decided — the call stands.
- Closed — it no longer needs active review.
Closing is not reversing. A closed decision is still on the record with its rationale intact; closing just takes it off the list of things anyone is still watching. Use Close decision on the detail page, which lets you add a reason.
If a decision was genuinely overturned, record the new decision as its own record and close the old one. The pair is the history.
Finding one
Search matches title and decided-by. The status filter and the owner field narrow the list — note that the owner box wants a user ID pasted from a record, not a name.